Terms of Service

NDEDGE INFORMATICS PVT LTD, a private limited company registered with Ministry of Corporate Affairs, India under number U72900WB2018PTC228551. Registered address: Lp 110/36/3 Manikpur Manashbhumi, Kolkata 700079, India. Principal place of business: Lp 110/36/3 Manikpur Manashbhumi, Kolkata 700079, India. Email: [email protected]. Telephone: +91-3325129929.

These Terms form a binding agreement between you and NDEDGE INFORMATICS PVT LTD. If you use the services on behalf of an organisation, you confirm that you are authorised to bind it. If you do not agree, do not use the site or the services.

The website presents our services, publishes articles and allows you to contact us. Services are delivered under a separate written proposal, statement of work or contract where applicable; these Terms apply to the extent no such document provides otherwise.

Some areas (for example the content management dashboard) require an account authenticated through Firebase Authentication, including sign-in with Google where offered. You are responsible for keeping credentials confidential, for enabling a second factor where required and for all activity under your account. Notify [email protected] immediately of any unauthorised use.

You must be at least 18 years old or the age of majority in your jurisdiction and able to enter into a binding contract. You agree to provide accurate information, to use the site lawfully and not to interfere with its operation, security or other users.

We provide professional services as described on the website. Descriptions are indicative; the scope, deliverables and timelines of an engagement are fixed in the written agreement for that engagement.

Prices are quoted in the currency stated in the proposal and exclude applicable taxes (including GST) unless stated otherwise. Invoices are payable within the period stated on the invoice. We may suspend services for overdue amounts after notice.

A request submitted through the website is an invitation to discuss; a contract is formed only when we confirm acceptance in writing (quotation, order confirmation or signed agreement).

Where a service is provided on a recurring basis, the term, renewal, cancellation notice and refund conditions are stated in the applicable agreement. Unless stated otherwise, fees for work already performed are non-refundable.

Services are performed remotely or on site as agreed. Dates are estimates unless expressly guaranteed in writing. You will provide the access, information and cooperation reasonably required.

The website, its content, trademarks (see Trademark usage) and deliverables remain the property of NDEDGE INFORMATICS PVT LTD or its licensors unless assigned in writing. You may view and print website content for your own information only. Client materials remain the property of the client.

Our services may involve third-party products (for example Oracle, PostgreSQL, Google Cloud, Firebase). Those products are subject to their owners' licences and terms; we do not resell or warrant them unless expressly stated. See "Our traded and non-traded brands".

The website publishes a read-only Model Context Protocol endpoint through which AI assistants can retrieve published content. Our AI Policy describes any AI-powered features, their limitations and your responsibilities when relying on AI output.

Information you submit through forms (contact, newsletter) must be accurate and lawful. You grant us the right to use it to respond to you and to provide the services, in line with the Privacy Policy. Do not submit confidential information through public forms.

We aim to keep the website available but do not guarantee uninterrupted access. We may change, suspend or discontinue parts of the website or services with reasonable notice where practicable.

Except as expressly stated in a written agreement, the website and services are provided "as is" and we disclaim all implied warranties to the extent permitted by applicable law. Nothing in these Terms excludes rights that cannot be excluded by law.

To the extent permitted by applicable law, our total liability arising out of the website or these Terms is limited to the fees paid by you for the service giving rise to the claim in the twelve months before the event, and we are not liable for indirect, consequential or special loss. Liability for fraud, death or personal injury caused by negligence, or any liability that cannot be limited by law is not limited.

We may suspend or terminate access for breach of these Terms, unlawful use or security risks. Either party may terminate an engagement in accordance with its agreement. Clauses that by their nature survive termination continue to apply.

Personal data is processed as described in our Privacy Policy, and cookies as described in our Cookie Policy, both available from the policy sidebar.

These Terms are governed by the laws of India. The parties will first try to resolve any dispute amicably through good-faith negotiation within thirty (30) days of written notice. Any dispute that is not resolved in that time shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by agreement of the parties or, failing agreement, in accordance with that Act. The seat and venue of arbitration shall be Kolkata, West Bengal, India, and the proceedings shall be conducted in English. Subject to this arbitration agreement, the courts at Kolkata have exclusive jurisdiction, including for interim relief. Nothing in this clause limits rights you have under mandatory consumer protection law.

We may update these Terms. The effective date and last-updated date are shown at the top of this page; material changes are announced on the website. Continued use after a change means acceptance of the updated Terms.

The dates shown at the top of this document apply. Earlier versions are retained in our content system and are available on request.

Questions or complaints about these Terms: [email protected], +91-3325129929, Lp 110/36/3 Manikpur Manashbhumi, Kolkata 700079, India. Business hours: 24x7.